Terms and conditions of play

By registering an account, depositing, or placing a stake at GDay365 Casino you agree to everything on this page, to the privacy policy and to the cookies policy. If you do not agree to any part of it, do not open an account.

The service is operated by GDay365 casino Entertainment Ltd. under a licence from the Curacao Gaming Control Board. Where these terms and a specific promotion's rules disagree, the promotion's rules apply to that promotion only.

• You must be at least eighteen years old and of legal age to gamble where you live.
• You must open the account in your own name, with accurate details, and act only for yourself.
• One account per person, per household, per shared device and per IP address.
• You must not be excluded from gambling by a self-exclusion register, a court order or a previous exclusion with us.
• You must not be resident in a territory where using this service would be unlawful. Checking that is your responsibility.

The credentials are yours to protect. Anything done with them is treated as done by you, so use a password you use nowhere else and never let anyone else play on the account.

• Keep your registered details current. A withdrawal will not clear to a name or address that no longer matches your ID.
• Tell support immediately if you suspect unauthorised access.
• We may suspend an account while we investigate suspected fraud, collusion, duplicate registration or a breach of these terms.
• You may close the account at any time. If you are closing it because of gambling harm, use self-exclusion instead — the effect is stronger and cannot be undone in a weak moment.

Deposits run from a $10 minimum to a $25,000 ceiling across the account, with individual methods setting their own floor and cap inside that range. The cashier shows the figure for each method, and they differ widely — Flexepin stops at $750 while Tether runs to $100,000.

• Funds must come from a payment method held in your own name.
• Deposits appear according to the timing shown against each method, from instant to network dependent for cryptocurrency.
• The account is for play, not for storing or moving money. Deposits followed immediately by a withdrawal without meaningful play may be investigated and charged the processing cost.
• We do not offer credit, and we do not accept third-party payments.

Withdrawals are processed within zero to twenty-four hours once the account is verified. The clock starts when the request is approved, not when it is submitted, and the time your provider takes afterwards is theirs rather than ours.

1. Complete verification: photo ID, proof of address, and proof that the payment method is yours.
2. Clear any outstanding wagering requirement. A bonus balance that has not been played through is not withdrawable.
3. Request the withdrawal to a method you have already deposited with, wherever that is possible.
4. Wait for approval, then for your provider to post the funds.

We may request a source-of-funds check on larger or unusual transactions. That is a licence obligation rather than a delay tactic, and providing what is asked for promptly is the fastest way through it.

The welcome package is a 150% match up to $500 plus 200 free spins. A 5% cashback challenge runs monthly. Every offer sits on top of these general rules.

• Bonus funds carry a wagering requirement that must be met before any part of the balance becomes withdrawable.
• Different game types contribute to wagering at different rates. Slots normally contribute in full; table and live games contribute less or not at all.
• Offers are one per person, household, device and IP address, and are for genuine play. Low-risk or even-money covering patterns designed to clear wagering without exposure will void the bonus.
• Free spins expire, as does the bonus itself. The expiry is stated with each promotion.
• Maximum stake limits usually apply while a bonus is active. Exceeding one can void the winnings.
• We may withdraw or amend a promotion, and may exclude an account from promotions where they are being abused.

Games are supplied by 90 licensed studios and run on independently tested random number generators. Neither we nor a studio can influence the outcome of a spin or a hand.

• No automated play, bots, scripts or exploitation of a software fault.
• No collusion with other players, and no arrangement to shift funds between accounts.
• No use of another person's identity or payment method.
• No attempt to interfere with the platform, its security or other users' access.

Breaching any of these can result in voided bets, forfeited winnings, a closed account, and where it is warranted, a report to the regulator and to law enforcement.

If a game malfunctions, the round is void. Stakes are returned and any result produced by the fault does not stand, whichever way it fell.

The same applies to obvious errors: a mispriced offer, a duplicated payout, a balance credited twice. We reserve the right to correct such errors and to recover funds credited in error, and we will explain the correction rather than simply adjusting the balance.

An account with no login, deposit, stake or withdrawal for an extended period is treated as dormant. We will attempt to contact you at the registered address before doing anything with the balance, and where an administration fee applies it is disclosed in advance and never takes the balance below zero.

Reactivating a dormant account is usually a matter of signing in and, occasionally, refreshing verification.

Complaints follow a route, and skipping a step generally makes it slower rather than faster.

1. Raise it with support through live chat or the phone line. Most issues are settled here, usually the same day.
2. If it is not resolved, ask for it to be escalated to management, with your account reference and any transaction identifiers.
3. If our final answer does not settle it, take it to the Curacao Gaming Control Board as the licensing authority. Bring our final response with you.

The contact page sets out what to have ready and what to expect at each stage.

The GDay365 name, the site design, its text and its images belong to the operator or its licensors, and game content belongs to the studios that made it. You may use the site to play. You may not copy, republish or resell any part of it.

These terms can change, and the stamp at the top of the page records when they last did. Material changes are notified to account holders. Continuing to play after a change means you accept it; if you do not, close the account and withdraw your balance.

The service is provided as it stands. We do not warrant uninterrupted access, and we are not liable for losses arising from your own connection, your own device, or a decision you took while playing. Gambling losses are not recoverable from us, and nothing here is an inducement to gamble beyond your means.

Nothing in these terms limits liability that cannot lawfully be limited. This agreement is governed by the laws applicable to the licence under which the service operates, and the Curacao Gaming Control Board is the supervising authority.